Monday, March 23, 2009

cannot copy this folder because it may contain private items

Problem: Unable to move folders in a non-person Exchange mailbox. Error message states "cannot copy this folder because it may contain private items"

Solution: Open up the non-person mailbox as an Outlook profile of it's own. You'll need to do this for every mailbox that you receive the error "cannot copy this folder because it may contain private items" in. Click Tools, Click Options. Click the Delegates tab. Click the Add button. Add any persons who should be able to move folders. Then click on Inbox and give Editor rights. Click the Delegate can see my private items option and click ok to save.